Care & Warranty
HOW DO I MAINTAIN MY JEWELRY?
Stainless steel & plated jewelry
Our jewelry is made from high-quality stainless steel and features durable plating.
To keep your jewelry looking its best:
- Avoid contact with water, perfume, and cosmetic products
- Remove your jewelry when exercising, showering, and sleeping
- Store your jewelry in a dry place, preferably in a jewelry box
Clean your jewelry gently with a soft, dry cloth.
DO YOU OFFER A WARRANTY?
Yes, we offer a 6-month warranty on manufacturing defects.
Are you experiencing a problem? Please contact us, we are happy to help you find a suitable solution.
Please note: The warranty does not cover wear and tear from normal use, discoloration from contact with water/perfume, or damage due to improper use.
Shipping & Returns
Shipping
We will ship your order as soon as possible.
- Ordered on weekdays = quickly processed
- Delivery time: 1–3 business days
- Free shipping on orders over €50,-
Once your order has been shipped, you will receive a track & trace.
TRACK ORDER
Once your order has been shipped, you will automatically receive a track & trace via email.
Haven't received a shipping confirmation after 24 hours?
Please check your spam folder or contact us.
NEED HELP?
Do you have questions about your order or products?
Our customer service team is happy to help.
📩 Send us a message via email or social media
🕒 Response within 1 business day
Materials & Quality
QUALITY & MATERIALS
Our jewelry is made from high-quality stainless steel and features durable plating.
This ensures your jewelry stays beautiful for a long time and is suitable for daily wear.
MIX & MATCH CONCEPT
Our jewelry is designed for endless combinations.
With iXXXi Jewelry and iXXXi Connect, you can easily create your own piece of jewelry, completely to your style.
TIMELESS DESIGN
Our collections are based on timeless designs with a modern twist.
Whether you go for subtle or statement: you always create a unique look that suits you.