Warranty
Every iXXXi piece of jewelry comes with a 6-month warranty. All our jewelry is made from high-quality materials. If you purchased your jewelry in our webshop: www.ixxxi-jewelry.com, please contact our customer service: [email protected]. The warranty does not cover damage caused by use; this includes scratches, discoloration, and wear and tear from wearing the jewelry.
The warranty commences on the date you purchase the iXXXi JEWELRY item. If a complaint or defect falls within this warranty period, please contact our customer service: [email protected] so they can assist you with the handling of this complaint or defect.
The following are not covered by the warranty:
-
Breakage (unless it is a demonstrable manufacturing defect);
-
Damage due to normal wear and tear, improper use, or incorrect handling;
-
Discoloration due to high skin acidity;
-
Discoloration due to perfume, soap, water, hairspray, disinfectant hand gel, or lotion.